![]() I thought I should not waste my time taking the car to the dealer but did it…. #RANGE ROVER VELAR 2019 SOFTWARE#I took the car in two opportunities and they explained these cars usually need software updates. First issues were mostly electrical (screen not working, error messages while being stopped at a red light, back camera not working, etc. Unfortunately, since the time I bought this car (end of September 2018) I had many issues with my new Land Rover Velar 2019. Realize if you buy one you may be without a vehicle a year or more and have to buy another vehicle while you are paying on one you do not have. DO NOT BUY a LANDROVER! Getting parts for them has always been very difficult but this is ludicrous. That is not the case-LandRover does have entry level vehicles. One thing I heard was if you can afford a LandRover you can afford to pay $14,0000 for nothing. My point is if you cannot provide parts for a vehicle in a reasonable amount of time, then it is unethical to sell them. The excuse has been COVID but it is two years later. In addition, they do not tell you if you get in an accident you will not have your car for over a year. Mine luckily did pay for it but I had to fight it. LandRover does not tell you if you get in an accident (which was not our fault) that it has to go to a LandRover insured shop-many insurance companies will not pay for it to be towed that far since the shops are spread out through the US. I have no idea when I will get my vehicle back but I have paid over $14,000 for a vehicle I do not have. Mine has several LandRovers that have been there 15 months or more. My advisor at the body shop which is a LandRover approved shop (if there is aluminum damage like mine had you have to have the work done at one of these shops-there is one every 3-4 hours from each other in my area). #RANGE ROVER VELAR 2019 UPDATE#My latest update on September 6th from LandRover corporate was Landrover has no idea when my parts will be available. I have filed with the Better Business Bureau, Texas State Attorney General, looked into state lemon laws through a lawyer and contacted Landrover Corporate last spring. It is now Septemand I still do not have my vehicle back. The tow truck got there about 8:30 pm and took us to the closest small hotel. There were no rental cars available in a 2 state area- we were stranded and had to call the police. They would not pay anyone in that area to come and get us-instead they let us be stranded. We found out later they did not have a contract in that area-we were about 60 miles from Mobile. We sat on the side of the road over 2 hours (it was turning dark)-finally Road Side assistance called us and told us that no one was coming. Our Velar handled well, but the impact damaged the radiator. on a state road in Mississippi a large deer jumped over a bridge rail and ran in front of us we were going the speed limit which was 65 mile per hour. My husband and I were taking a trip from Texas to Florida on vacation on Sept 2, 2021. ![]()
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